I’ve got a alphard door that is jammed open. I’ve disconnected the batterery and the door is still jammed open. Other back door opens no problem. I can’t open or close it manually or with buttons 

checked obvious runners for blocks all clear

Hello Melly,

 

Welcome to the Forum.

 

How long did you disconnect the battery for ?

Which door is faulty? Offside or nearside?

 

Have you checked the fuses.

Two electric doors means two fuses !

45 minutes ago, Melly407 said:

I’ve got a alphard door that is jammed open. I’ve disconnected the battery and the door is still jammed open. Other back door opens no problem. I can’t open or close it manually or with buttons 

checked obvious runners for blocks all clear

 

OK Melly,

 

I suppose you'd like to know where the fuses are.

 

Checking my Owners Manual, published by JPNZ (which highly recommended by myself) and available to buy on the internet, there are two 30A fuses for the doors.

 

Door 1 fuse is fuse 3 in the small fuse box in the engine bay

The other fuse is fuse 11 in the fuse box behind/underneath the passenger glove box (which is very easy to remove).

I am assuming these are for the power doors.

 

Which fuse is for which door isn't clear.

 

However, according to the manual, there is a 10A fuse labelled Gauge, which is for "Engine computer, power slide door, clearance sonor and back sonor.

It should be obvious if this one has blown !

 

Hopefully this more helpful than confusing.

 

It's the cable if it's snapped the door won't be able to close without getting door trim off and removing the cable