Danny Posted April 12 Share Posted April 12 (edited) Has this happened to anyone else? After I booked an MOT plus service a month ago, I got a call from the center on the scheduled day. The person there said they can't go ahead and do the MOT because "any of the suppliers won't confirm what type of oil this engine needs." I got a 2007 3.0L. After I did some research and confirmed the 5W30 would do very well, he still refused to go ahead. I ended up doing just the MOT on the day. Has anyone done service with Halfords? Edited April 12 by Danny Quote Link to comment Share on other sites More sharing options...
Chris.ac Posted April 12 Share Posted April 12 No. They work to a script, no critical thinking skills. Quote Link to comment Share on other sites More sharing options...
Babu Posted April 13 Share Posted April 13 Don't bother with Halfords, try any other garage. Quote Link to comment Share on other sites More sharing options...
Rojie Posted April 13 Share Posted April 13 Interesting. I agree with others. I am left totally confused. Clearly, Halfords do not realise that the type of oil you use is NOT part of the MOT. Nor is the amount i the sump, as far as I am aware. With that level of knowledge and experience it may(!) seem worthwhile NOT using Halfords at all. Quote Link to comment Share on other sites More sharing options...
Danny Posted April 21 Author Share Posted April 21 On 4/12/2023 at 5:45 PM, Chris.ac said: No. They work to a script, no critical thinking skills. Yeah, that was exactly the feeling I got while talking to that guy. Anything out of the script, he struggled to even acknowledge. Quote Link to comment Share on other sites More sharing options...
Danny Posted April 21 Author Share Posted April 21 On 4/13/2023 at 4:26 PM, Rojie said: Interesting. I agree with others. I am left totally confused. Clearly, Halfords do not realise that the type of oil you use is NOT part of the MOT. Nor is the amount i the sump, as far as I am aware. With that level of knowledge and experience it may(!) seem worthwhile NOT using Halfords at all. They do offer very competitive pricing, unfortunately. Quote Link to comment Share on other sites More sharing options...
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