davet Posted February 16 Share Posted February 16 Hi folks, I have decided to have a go at fixing a few issues with my alphard and would appreciate some help. The near-side powered door on my 53 plate alphard MZG has stopped working as the cable has snapped. There are 2 issues I would like help with please. Firstly, from reading posts on the forum I think I need to decide whether just the cable needs replacing or whether the motor is broken. How do I tell if the motor is working? Secondly and assuming the motor is OK can anyone tell me the right part number for the mechanism and the best place to buy one? I believe they are about £200. Oh, also, any chance of a link to a video showing anyone fixing one? Many thanks everyone. Dave Quote Link to comment Share on other sites More sharing options...
davet Posted February 16 Author Share Posted February 16 Is this the right part chaps? https://www.ebay.co.uk/itm/133738671603?itmmeta=01HPRPZ8XDFSK7GTV4B28DD8SD&hash=item1f23722df3:g:oBoAAOSwmt1gEsXY Quote Link to comment Share on other sites More sharing options...
Picasso Posted February 16 Share Posted February 16 hi whats your reg no. Quote Link to comment Share on other sites More sharing options...
davet Posted February 16 Author Share Posted February 16 Hi, my reg is YC53PJK. Thanks. Quote Link to comment Share on other sites More sharing options...
Lucky87 Posted February 17 Share Posted February 17 Chung Hau who goes by the name Ben Alphard sells the door motors (the little ones that release the door) I paid £30 each a few years ago. His contact information is attached. Quote Link to comment Share on other sites More sharing options...
Gruf Posted February 17 Share Posted February 17 Hello Dave, if you check out on U-Tube there are several helpful postings about the problems with the Alphard power doors. These show you how to remove the door cards and gain access to the motors and cables. If you check through the past postings on this forum you will find links to other helpful clips. Hopefully this will get you further along to sorting out your problem. Quote Link to comment Share on other sites More sharing options...
davet Posted February 17 Author Share Posted February 17 Thank you Barry, am I right in thinking I need to check first that the motor is still OK before I replace the cable? Are we talking about the same part? The consensus is that they cost somewhere between £150 and £250. I don't doubt you for a second but that being the case what you bought for about £30 even a few years ago surely can't be the same thing can it? Quote Link to comment Share on other sites More sharing options...
davet Posted February 17 Author Share Posted February 17 Sorry, I've just read your post properly and I see the part which cost you about £30 is the motor, not the cable assembly. Quote Link to comment Share on other sites More sharing options...
Picasso Posted February 17 Share Posted February 17 Hi sorry late reply part no. Is 6964158010 and that's the correct link for it I priced one of these cables last year at £340 + vat Quote Link to comment Share on other sites More sharing options...
davet Posted February 17 Author Share Posted February 17 Thanks Lee, I hate to sound like I'm looking a gift horse in the mouth but why are they now half that price. Anything I should know? Finally, how do I check the motor is working? Thanks Quote Link to comment Share on other sites More sharing options...
davet Posted February 17 Author Share Posted February 17 I'm sorry if this is a daft question but will there be any customs charges or other fees to pay? Thanks again. Quote Link to comment Share on other sites More sharing options...
Rojie Posted February 17 Share Posted February 17 3 hours ago, davet said: I'm sorry if this is a daft question but will there be any customs charges or other fees to pay? Thanks again. It depends on where you buy it from ! Which country will it come from ? Quote Link to comment Share on other sites More sharing options...
davet Posted February 18 Author Share Posted February 18 Japan, according to the advert. Quote Link to comment Share on other sites More sharing options...
Rojie Posted February 18 Share Posted February 18 2 hours ago, davet said: Japan, according to the advert. I think, 8 or 10 percent, import tax, and VAT of course; but not sure. Try the internet H M Revenue and Customs. Quote Link to comment Share on other sites More sharing options...
davet Posted February 18 Author Share Posted February 18 Thanks, if I've read the HMRC site correctly there's no duty if the item costs less than £135, which a few do. Quote Link to comment Share on other sites More sharing options...
Rojie Posted February 18 Share Posted February 18 24 minutes ago, davet said: Thanks, if I've read the HMRC site correctly there's no duty if the item costs less than £135, which a few do. I believe you are correct. I import goods from Germany for another hobby, and that 135 figure feels familiar. Below 38 value is another threshold ! Quote Link to comment Share on other sites More sharing options...
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