Hi all,

 

Just to let the group know that Listers Toyota in Stratford-upon-Avon has a couple of folks there who are happy to help with Alphard / Vellfire service and parts:

 

Samuel Hopgood

Josh Goddard

 

both are firstname.lastname@listers.co.uk.

 

I haven't taken my Alphard to them yet, but have used exactly this dealer for about 15 years now for previous Toyotas and the service is always high-quality and courteous.

 

I have been in email discussions with Samuel and I'm taking the Alphard for a full service later in the summer and he honestly seems super-enthusiastic about Alphards and Vellfires! Samuel has given his permission to pass on the above details, so hope that it helps with anyone looking for service from an authorised UK garage/dealer.

Let us all know how you get on with Listers.

I can verify that as I have taken my previous Estima's there as well. They have been very helpful in the past

handy for me will get them to my servicing from now on will call them monday 

Unfortunately Listers are off my list of trustworthy garages. Mine was due in this coming thursday to have the trailing arm bushes replaced on the back and they have just rung me to apologise that they could not do the work , as they now say they want the vehicle in for 2 days and now cannot do the work till around the 14th October. Which is no good to me. I had planned a lot of driving for Alfie. Now I am going to limp home with it tomorrow and try and get it fixed by my local mechanic.

What a shame they let you down.

My local mechanic near my home is going to do the work needed thursday 19th Sept, I said to him does it matter that its a hybrid and he said no. So I will now take it home next week, fingers crossed it can be done. I have not driven it since being told that they needed replacing as I don't  know when they broke. In fact only 1 has broken so far, but I will have both of them replaced at the same time.

On 5/11/2024 at 12:36 PM, Picasso said:

handy for me will get them to my servicing from now on will call them monday 

 

Hi Lee,

 

How did you get on with Listers ?

Not got round to calling them yet 

When isters Toyota rang me on tuesday to say they neded Alfie for 2 days and not 1, why they had to wait 3 weeks to tell me that beats me. Not only shifting the work to October 14 & 15th October but the price had shot up too to around £1,284. from around £836. I was not prepared to wait so cancelled the job. If I had discovered the trailing arm bushes wanting changing and Alfie was at home I'd have asked Colin back in August 19th, but it was whilst at Mothers house in Stratford I had the problem. I will report back when fixed. I have been using Mothers Auris since 19th August.

There are 2 named drivers on Mothers insurance policy, hers and mine

I drove home okay, did not speed. Colin rang me on thurs 19th to say the new bushes had not arrived yet, but to take it round to him and he would have a look see. After inspection he said who had told me that they needed replacing, as they were okay for now and not to worry. So when Colin receives the bushes, I will get the job done anyway.

 

I have used Colin Campbell, CMC Autos, Sidlesham 01243 64196 on my previous Estimas and now he looks after Alfie. It was Colin who introduced me to Peter Holland @ Bright Spark Autos 07774 152660 about my Hybrid Inverter, which was replaced last year. Colin also introduced me to Joel at Sidlesham Tyres 01243 641986, who has saved me a bundle of money on tyre buying over the last few years. For instance Kwik Fit charged me £502. for 4 Pirrelli tyres 215/60/16 fitted and when I came to replace them  I rang Joel and was quoted £360. for the same tyres, been using him ever since. Reccommendations are a powerful thing.