DVD player not recognizing disc

[155adam]

Hi,

 

New here, so apologies if this is a recurring question. 

 

New Alphard owner, 57 plate.

 

Tried to play a DVD today, but it doesn't seem to be recognizing that there is a disc in the player?

 

Anyone else had a similar issue? I think it may be due to the region of the player being different to the DVD, but I'm not 100% sure.

 

Media player is AVN669HD if that's any help. Pic included.

 

Any advice would be great.

 

Thanks.