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Thanks Picasso, that's really helpful - Calder campers is about 10 miles away... I'll give them a phone tomorrow. I'll post back here on the outcome - in case it's helpful to other owners. Cheers again, Susan.

Thank you Picasso (I will pm you with those details). Just about to do that. Thank you Smurf, it was a Campervanco conversion. It's such a shame that they've closed down. Do you know of any companies local to us who would be able to help? Cheers for now.

Can anyone please recommend a Toyota Alphard dealer (West Lothian or Central Scotland) who can investigate this battery issue? 1. RAC jump-started the van, tested the battery, thought it was OK - and suspected an earthing issue, suggested we get an auto electrician. 2. Auto electrician could also jump-start the van, and confirmed the battery between the front seats was OK. He thinks there is another battery that is used to crank the engine. He says we should take it to a Toyota dealer for investigation. (The conversion company we bought the van from has, unfortunately, closed down.) I'd be really grateful for any advice. Thanks in advance, Susan.

Hello Lee, Richard, Jeza and Jeff - thank you all so much for taking time to check this out and for your helpful advice...I really appreciate it. I'll have a chat with the company to understand a bit more about the work/hours involved. Possibly if the job turns out to be easier access and quicker than they allocated - there may be a reduction in the labour hours charged. (I can ask?) I'll come back to you all later when this is resolved. Thanks again.

Hope someone can offer advice about this...The conversion company that we bought our Alphard from (3 years ago) has quoted £1,463 to replace the Brake Capacitor unit. Does this seem reasonable? Thanks in advance.