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Offside sliding door


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Hi I'm new to the club and the Toyota alphard seen l.

I just picked up my alphard yesterday afternoon and everything with a car was fine just offside sliding door has stop working I discorrect the battery and the door started to work from the button and from the door handle and now its stopped working again.

I press the button and it makes the beeping sound but won't open and won't open by the outside handle even if I turn the power sliding mode off.

Could anyone help with what the problem could be its so frustrating?

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3 hours ago, darren1980 said:

Hi I'm new to the club and the Toyota alphard seen l.

I just picked up my alphard yesterday afternoon and everything with a car was fine just offside sliding door has stop working I discorrect the battery and the door started to work from the button and from the door handle and now its stopped working again.

I press the button and it makes the beeping sound but won't open and won't open by the outside handle even if I turn the power sliding mode off.

Could anyone help with what the problem could be its so frustrating?

 

Hello Darren,

 

Welcome to the Forum.

 

At this time of year you must ensure your starter battery is fully charged at all times.

 

If you bought the Alphie from a trader, take it back to them and ask for help.

 

Which button ?

Are you pressing the key fob button, or the button on the dash ?

Ensure the door lock switch on the drivers door is not enabled.

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8Hi thanks for your reply I disconnected the battery and it started to work but it stopped again and I'm using the button on the right side of the steering wheel and it won't open manually at all have no idea where to start.

Will check battery but was told it was a new battery 

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3 hours ago, darren1980 said:

8Hi thanks for your reply I disconnected the battery and it started to work but it stopped again and I'm using the button on the right side of the steering wheel and it won't open manually at all have no idea where to start.

Will check battery but was told it was a new battery 

 

Try to check the cable that operates the door; they are known to need replacing sometimes.

 

There are members who have changed the cable; try searching for door or sliding door in the search box on your home page.

 

Do you have smart locks ?

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Hi been looking on the forum but can't seem to find anyone got same problem as I've got.

Yes I have the smart lock.

Something new tried to open the door wouldn't open still but when to drive and the back of the sliding door was open abit like I could fit my hands in there.

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1 hour ago, darren1980 said:

Hi been looking on the forum but can't seem to find anyone got same problem as I've got.

Yes I have the smart lock.

Something new tried to open the door wouldn't open still but when to drive and the back of the sliding door was open abit like I could fit my hands in there.

 

Hi Darren,

 

I can't help you myself but there have been several examples of similar problems, sometimes the cable needs lubrication or replacement.

 

In view of your latest experience, I believe there is a door closure motor, soft close, that may be playing up.

There are also a couple of sensors on the door jamb that may benefit from a gentle clean.

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Just now, darren1980 said:

Now my electric windows are not working from the drivers door now 

 

This will happen if you disconnect the battery. May effect your moon roof too.

Or you have inadvertently switched the door disable on the driver's door.

 

Ensure your battery is fully charged.

 

Your windows can be reset by winding each down, wait 5 secs, and wind up again.

This needs to be done from each door switch; not from the driver's door.

 

I don't have any photos.

 

Try searching for soft door closure. I don't even know where the soft door closure motor is ! Sorry.

 

I'll check my van for the sensors.

 

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2 hours ago, darren1980 said:

I thought I disable the windows fro. The switch but it wasn't on so I'm so confused on what it could be now and it's annoying me

 

OK. Well your enquiry isn't even a day old yet.

 

Try and be patient until other members offer you opinions and/or assistance.

 

ps. Check your battery leads and earth leads for loose connections.

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Afternoon member I've tested my battery and its reading 14volts but only 12.1 amps so needs to be changed just want to know what battery everyone using with the electric sliding doors.

Do I stick with the standard  flooded battery or go for an efb or agm battery ?

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8 hours ago, darren1980 said:

Afternoon member I've tested my battery and its reading 14volts but only 12.1 amps so needs to be changed just want to know what battery everyone using with the electric sliding doors.

Do I stick with the standard  flooded battery or go for an efb or agm battery ?

 

IMHO, you should be OK with a 'normal' starter battery, lead acid.

I have found this to be more than adequate, but keep it fully charge and ensure your room mood lights are off .

I vaguely remember mine being a calcium type lead acid.

 

You don't have a start stop vehicle so I would have thought a efb unnecessary.

 

have you got your windows working again yet ?

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1 hour ago, darren1980 said:

I've got the fronts to open and close but not rear and I haven't tried sunroof I just hope I brought a bad alphard 

 

Did you buy privately? 

 

How far are you from Uxbridge ?

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11 minutes ago, darren1980 said:

So fitted new battery today and offside rear sliding door and now it's just stopped again and just beeps when I press the button 

 

You could try and contact Japanese MPV specialists in Uxbridge. Ask for Naeem.

I believe they have an associated garage that works on their imports.

 

They may even have experience of the problem without you even needing to take your vehicle to them.

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39 minutes ago, darren1980 said:

Thanks for that I phoned them and he reckons its the cable and motor has gone 

 

Did you ask him if he could fix it, or are you a diy buff ?

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He said to remove it all and use it as a manual cos it to expensive to fix I have found one on ebay second hand for 169.00 the I need to try and strip the door and see what happening it could just need clean and lub up I hope

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12 minutes ago, darren1980 said:

He said to remove it all and use it as a manual cos it to expensive to fix I have found one on ebay second hand for 169.00 the I need to try and strip the door and see what happening it could just need clean and lub up I hope

 

Picasso provided a part number for a similar problem in the last few days.

 

Part was about 200 pounds. Not sure if that included the motor !

 

Good idea to have a look.

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  • 3 months later...

Can anyone help a severely disabled pensioner,  I have a Toyota alphard 54 plate. I love my vehicle , but I encountered a problem,  when a passenger get into the front seat and closes the door , the door open alarm goes off for about 5 mins before it stops.

I checked down the side of the door but can't see anything wrong? I push in the door sensor the door alarm goes off, when I let it go it stops. So it seems its working OK.

Can anyone help me how to fix it.

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