Problems with insurance

[Victoria22]

Hi there I'm new to this forum but hoping someone here would be able to to help me ! 

We have just recently bought our alphard 2.4 2008 and went to a few insurance companies who bounced us right back saying they couldn't insure us due to the vehicle being a japanese import. 

We did however find an insurer reasonably priced,  entered our registration and full vehicle details but upon reading all the insurance documents they have sent us , they have listed it as a different model and I'm sure it's down for them as an 8 seater Aventis??? I am confused how this has happened and nervous that our insurance will become invalid considering the model they are listing is not the same as our Alphard ?? 

Has anyone else been in the same position and knows where we stand on this ? 

Any help or advice would be greatly appreciated! 

Thanks for taking the time to read! 

 

Victoria 

[dezufo]

Unfortunately some insurance companies are just complete jobs worths, the reason they won't insure imports is because of expensive or lack of body panels. Admiral are  reasonably priced, then there is Adrian Flux or Mark Richards Insurance, the latter specialise in imports. What you need to do if you are going to stay with your insurance company is phone them and tell them that your vehicle is an Alphard and that there is no such vehicle as an eight seater Avensis, you need the paper work to show that it is an Alphard because then the company will not have a way out of not settling any claims

[stopgapcat]

Howden Insurance probably also worth a try. These guys and Adrian Flux definitely know what an Alphard is!

[Rojie]

7 hours ago, Victoria22 said:

Hi there I'm new to this forum but hoping someone here would be able to to help me ! 

We have just recently bought our alphard 2.4 2008 and went to a few insurance companies who bounced us right back saying they couldn't insure us due to the vehicle being a japanese import. 

We did however find an insurer reasonably priced,  entered our registration and full vehicle details but upon reading all the insurance documents they have sent us , they have listed it as a different model and I'm sure it's down for them as an 8 seater Aventis??? I am confused how this has happened and nervous that our insurance will become invalid considering the model they are listing is not the same as our Alphard ?? 

Has anyone else been in the same position and knows where we stand on this ? 

Any help or advice would be greatly appreciated! 

Thanks for taking the time to read! 

 

Victoria 

 

Hello Victoria,

 

Welcome to the Forum.

 

There is a whole lengthy thread on Insurance.

 

You can search from the top rhs of your home page.

 

If yours is not a camper conversion it just needs a little persistence; preferably avoiding the on-line quote engines.

[Michael Brown]

Through Howden Insurance, I am with Aviva. Like with all insurance companies, Age, where you keep it and any accidents you may have had in the last 5 years, and good luck

[Jenny Smedley]

Aviva were the best we could find after Churchill dumped us for no reason after 4 years with them of no claims. 

Edited Monday at 06:23 AM by Jenny Smedley

[Rojie]

I am still with Aviva (on other vehicles), but they did fail to renew when I had the conversion done.

[Victoria22]

14 hours ago, dezufo said:

Unfortunately some insurance companies are just complete jobs worths, the reason they won't insure imports is because of expensive or lack of body panels. Admiral are  reasonably priced, then there is Adrian Flux or Mark Richards Insurance, the latter specialise in imports. What you need to do if you are going to stay with your insurance company is phone them and tell them that your vehicle is an Alphard and that there is no such vehicle as an eight seater Avensis, you need the paper work to show that it is an Alphard because then the company will not have a way out of not settling any claims

Thank you for your reply !! I am definitely going to give them a call today and see if they will rectify the paperwork! If not will take a look at the companies you have suggested. 

Thank you!

[Victoria22]

11 hours ago, Rojie said:

 

Hello Victoria,

 

Welcome to the Forum.

 

There is a whole lengthy thread on Insurance.

 

You can search from the top rhs of your home page.

 

If yours is not a camper conversion it just needs a little persistence; preferably avoiding the on-line quote engines.

Thank you I will definitely give them a call today! Thanks for your help! 

[Victoria22]

2 hours ago, Rojie said:

I am still with Aviva (on other vehicles), but they did fail to renew when I had the conversion done.

Thank you I'm going to give them a call today and see if they can rectify the paperwork! 

[Victoria22]

10 hours ago, Michael Brown said:

Through Howden Insurance, I am with Aviva. Like with all insurance companies, Age, where you keep it and any accidents you may have had in the last 5 years, and good luck

Thank you I'm going to give them a call today!

[Victoria22]

14 hours ago, dezufo said:

Unfortunately some insurance companies are just complete jobs worths, the reason they won't insure imports is because of expensive or lack of body panels. Admiral are  reasonably priced, then there is Adrian Flux or Mark Richards Insurance, the latter specialise in imports. What you need to do if you are going to stay with your insurance company is phone them and tell them that your vehicle is an Alphard and that there is no such vehicle as an eight seater Avensis, you need the paper work to show that it is an Alphard because then the company will not have a way out of not settling any claims

Thank you I will give them a call today and see if they can rectify the paperwork. 

Thank you for your reply . 

[Jenny Smedley]

2 hours ago, Rojie said:

I am still with Aviva (on other vehicles), but they did fail to renew when I had the conversion done.

They seem to all be difficult with conversions.