Hey all, first post. I got my 2012 Alphard this year and the battery quit on me on the morning I was supposed to drive to the airport for summer holidays! After clamping direct to the battery in the back, which seemed to work, I got the secret sauce from the cabbie who took me to the train station to get to the airport. The manual has a couple of lovely pics of where the jump start locations are, p402 and 493. I'll attempt an upload here, but as I'm new it might not be allowed. Mine had actually died: after a charge it only came up to 10v, indicating a dead cell, so I got an original replacement (that cost a fortune).