Thanks
The app I'm talking about is MyToyota:
https://apps.apple.com/gb/app/mytoyota/id1617623127
or
https://play.google.com/store/apps/details?id=com.toyota.oneapp.eu
And when asked to add a car, the only VIN I could find (similar to your suggestion) was "too short" - it's expecting 14 characters?
Could this be due to it not recognising a VIN for an import?
We have our Corolla registered - the VIN is (similar to): SBnKnnBEXnEnnnnnn (the"n" denotes a number)
But I cannot for the life of me get the Alphard registered?
The registration is certainly valid for the number plate, but it is not recognised on the app and I cannot find the VIN for it ...again, perhaps cos it's an import?