Genuinely impressed with the main dealer service at Toyota Cambridge today. As someone who owned a Lexus for years, I’ve come to expect a high standard—and honestly, Toyota matched it. Not too surprising given they share the same site and team, but still, credit where it’s due.

I booked it in for an interim service, but they went ahead and did the full service at no extra cost (including spark plugs). They also changed the rear diff and transaxle oils, and were upfront about not doing the gearbox oil because it’s a bigger job that needs the sump removed and filters replaced (just like someone mentioned in my earlier post); but told me to pop in during the week when they have more staff and they’d do it for £135!
 

For some reason, my two local garages wanted approx £680 for the job, excluding the diff/axle oils. Toyota charged £430 for everything excluding gearbox oils. Their full service is normally £425, but with the rear oils and other small bits I’ve asked it should’ve been around £600 or so. 

All in all, very impressed with the dealer—and I’ll definitely be using them again for all my Alphard jobs. I’m more impressed at how cheap the service is in comparison to my previous Volvos and BMWs that would’ve charged me north of £700+ for a full service. 

Nice one! Same here with Listers Toyota. Taken the Alphard in a couple of times now for a full service then MOT and they have always offered great service. The last chap who served me said "Now -that- is a lovely car" and we were talking about Alphards for about 15 minutes, and he questioned why Toyota doesn't offer it as a UK market model - a question I'm sure we'd all like to know the answer to 😄

Snow's in Paignton, Plymouth and Exeter will work on Alphards.

They are a main dealer too.

I went to the Toyota dealership in Letchworth, Hertfordshire, and was asking about whether they were willing to work on an imported 2005 Alphard and they (the service manager) said it wouldn't be a problem. I haven't taken them up on their offer yet but it's good to know that they aren't immediately  responding with a 'No'.