I have a Toyota Alphard 2007 when I lock the car with the key or smart door lock, the rear hatch will not lock, does anyone know how to fix the problem.

Hi Andrew,

 

Did you ever manage to get this fixed? I am having the same problem, other doors lock but the rear hatch door stays unlocked.

 

Cheers

Andy D

 

 

Resurrecting a dead thread...

 

I'm experiencing the same issue with a 2007, smart fob locks all the doors but the tailgate remains unlocked. Can anyone shine any light on how to fix this?

 

Cheers

Malcontents

I assume that there is nothing blocking the door from closing?

I would open the door and try manually 'closing' the lock with a screwdriver or something similar and see whether the lock itself works as intended.

If it doesn't then I would start by checking feeds and earth connection to the lock - then check the fuses (though I can't find a reference to a fuse for the rear door lock so that may be a pointless effort).

Edited January 3Jan 3 by Gamith

10 hours ago, Malcontents said:

Resurrecting a dead thread...

 

I'm experiencing the same issue with a 2007, smart fob locks all the doors but the tailgate remains unlocked. Can anyone shine any light on how to fix this?

 

Cheers

Malcontents

 

Is your tailgate powered ?

Yes it's a powered tailgate

13 hours ago, Malcontents said:

Yes it's a powered tailgate

 

Is it working under power, or just manually ?

 

There is a fuse for the tailgate motor.

Passenger side, fuse 7, 30A.

Thanks for your feedback Gamith and Rojie, appreciated!

 

I'll check the fuse you mentioned Rojie.  Tend not to use the tailgate under power so if the fuse has blown then I wouldn't have noticed. When closing manually it shuts no problem, the soft close mechanism pulls the tailgate in snuggly - just doesn't lock for some reason.  I'll investigate tomorrow and see what I can discover.

Hi there!

Have you attempted to see if it's locked, by NOT having the fob with you when you try to open it?

Otherwise it does sense the fob and allow the rear door to be opened.

21 hours ago, BigNev said:

Hi there!

Have you attempted to see if it's locked, by NOT having the fob with you when you try to open it?

Otherwise it does sense the fob and allow the rear door to be opened.

Nev makes a very good point

 

If you do have smart locks, and approach with a key on your person the doors will unlock.

 

Not all Alphies have a powered tailgate; try the dash switch to check.

Hi there @Malcontents did you get further on your investigations?

Just so we can all share in the knowledge?